Cross-Cultural and Global Virtual Teams

Consulting types:

  • The technical side of online collaboration (Dropbox, Google Docs, Zoom, Slack, MS, Teams, Doodle, etc.)
  • The human side of online collaboration (dealing with time-zones, cultural differences, lack of in-person contact, challenges of working from home)
  • Teamwork intelligence
  • Culture, cross-cultural communication, and conflict
  • Cultural intelligence
  • Leveraging cultural differences and global dispersion

 

Most training programs include a complete Global Workplace Aptitude Assessment. Each employee receives a detailed personal report that details test results, identify strengths and weaknesses, and provides a personal development plan and recommendations for the following competencies:

  • Online technical competency
  • Cultural intelligence
  • Emotional intelligence
  • Communication competencies
  • Leadership and team coordination competencies

 

Examples of recent projects

 

Training for a newly-formed international, globally dispersed team 

  • Assessment of the team member’s GVT competencies, including:
    • Online technical competency
    • Cultural intelligence
    • Emotional intelligence
    • Communication competencies
    • Leadership and team coordination competencies
  • Employee training, including:
    • Online collaboration tools
    • Dealing with time-zones, cultural differences, lack of in-person contact
    • Cultural intelligence
    • Teamwork intelligence
    • Effective coordination and performance management in global virtual teams
    • Cross-cultural conflict resolution
    • Leveraging cultural differences and global dispersion
  • Team performance review, feedback, and suggestions (two weeks after the project start)

 

Project team size: 7 employees from four countries

Training session duration: 3 hours

Total duration: 1 month (including pre-training assessment and follow-up review/feedback)

Price: $8,000

 

Conversion to the virtual workplace / Work from home

  • Assessment of the company’s needs and employees’ virtual collaboration competencies
  • Development of the strategy to covert to the virtual workplace, including:
    • IT solutions
    • Performance appraisal and management strategy
    • Employee coordination strategy
  • Employee training, including:
    • Online collaboration tools
    • Challenges and best practices of working from home
    • Effective coordination in virtual teams
    • Performance appraisal and management when working from home
  • Employee transition review and feedback (weekly first 3 weeks, monthly first 3 months)
  • Follow up training 4 weeks into the transition

 

Number of employees transitioning to working from home: 23

Price: $18,000